Our Quality

Discover the foundation of our Quality Management System.

We follow national and international standards that ensure precision, reliability, and safety in all our processes.

Certifications

We are certified by the CAP (College of American Pathologists), internationally recognized for quality standards, process excellence, and result reliability.

Accreditation Certificate 2025

Proficiency Testing

In 2024, we began participating in the renowned CAP BRAF Survey Proficiency Test, in which we achieved 100% approval in our results.

Certificate 2024

Customer Satisfaction

We maintain a proven record of patient satisfaction through our NPS (Net Promoter Score), which we use to assess the entire patient journey. Check out our 2025 results.

NPS Onkos

Regulations Followed by Onkos

RDC 978/2025 (ANVISA)
Requirements for the operation of clinical laboratories and collection centers. Replaces RDC 786/2023.
RDC 302/2005 (ANVISA)
Technical regulation for clinical laboratories, serving as a historical and complementary reference.
RDC 36/2015 (ANVISA)
Good practices and patient safety in healthcare services.
RDC 11/2012 (ANVISA)
Operation of services handling human biological material.
RDC 23/2011 e RDC 27/2012
Good manufacturing and quality control practices for in vitro diagnostic products.
LGPD (Lei nº 13.709/2018)
General Data Protection Law (LGPD), including health data.
Regulatory Standards 
NR-1, NR-4, NR-5, NR-6, NR-7, NR-9, NR-17, NR-23, NR-24,NR-26, NR-28, NR-32
Occupational safety and health in healthcare services.
WHO – Biosafety
Global biosafety guidelines for clinical laboratories.

Contact Us

Our Quality team is available to clarify any questions, receive suggestions, and share knowledge at: